Wild Wonderful World is represented as a tour operator on SafariBookings.
Below is a basic outline of the Terms and Conditions of your booking and some guidelines to ensure you are prepared for your safari and get the most out of your experience. Click here to ACCESS OUR FULL TERMS AND CONDITIONS.
1.CONTRACT
Your contract is with Wild Wonderful World Ltd (hereinafter called “WWW”, “we” or “us”). We draw your attention to the following terms and ‘The Conditions’, which cover all information about correspondence and bookings made with us. Before making a booking with us you must ensure that you have read and understood these booking conditions (raising any questions you may have with us).
All enquiries, advice, quotations or estimates addressed to, provided by or bookings made and/or all services rendered and/or goods supplied by or on behalf of us are subject to the Conditions and the terms and conditions of various third party providers of services and/or goods (i.e. airlines, tour operators, hotels, cruise companies etc.) who we request on your behalf to render services or provide goods to you ( ‘Third Party Suppliers’).
2.BOOKING PROCEDURES
A binding contract comes into existence between us and you (and the pricing of an itinerary is final) when: (a) we receive a non-refundable deposit or (b) when we receive full payment of the itinerary when the booking is made less than 90 days before your departure date AND we confirm to you in writing that your itinerary has been confirmed. No contract will exist between the parties until such monies have been received and such confirmation has been issued. We require full payment to be made for your holiday 90 days prior to the departure date. If full payment is not received 90 days prior to the departure date, we reserve the right to cancel your reservation and apply the cancellation charges. Cancellation will be without penalty to us and we will have no further liability to you and such cancelation will not entitle you to any claim against us. The lead booking name is liable for making full payment for all persons in the booking party and all those in the booking party agree to be bound by conditions (including anyone added or substituted at a later stage). It is the responsibility of the lead booking name responsible for making the booking to ensure all in their party are aware of and have read these terms and conditions.
3. PAYMENT AND PAYMENT TERMS
In the event of Client cancelling their reservations (which must be confirmed by e-mail or letter), WWW shall have the right to either claim the Deposit or to retain the Deposit and claim losses suffered by WWW. WWW reserves the right to cancel any tour before departure, in which event the entire payment will be refunded to the Client without any further obligation on the part of WWW or right of recourse by the Client. The maximum cancellation fee, which may be imposed in the event of a Client cancelling, is as follows (third Party Suppliers may charge cancellation fees over and above those stated below):
We accept payment in USD or South African Rand by means of a bank transfer or credit card. It is the client’s responsibility to inform and instruct their bankers that the net invoice amount must equal the funds clearing into Wild Wonderful World’s account and that ALL bank charges are for the client’s account. Should you require exchange rate forwarding options, please contact us for further information.
4. CANCELLATION
Please note that certain items like gorilla and chimp permits are 100% non-refundable.
The above cancellation policy applies should you fail to join or start your safari for any reason, including airline delays or missed connections. Please ensure you have adequate travel insurance for this purpose. You are liable for cancellation penalties immediately on confirmation of our booking services.
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